Support list

Crash in IS2014 ‘leagues’

this is a temp fix to get you going… Settings->iCloud->Storage&Backup->ManageStorage->iPad->Show All Apps… Click on the slider and turn off IS2014 -> choose delete on the popup message (delete icloud data). Go back a couple of times to the iCloud account screen and delete account – removes the iCloud data from the iPad – choose delete…

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Reset game stats – PC Int Snooker

There is no reset button in the game, sorry! But you can delete the save game and this will clear all your stats, however it will also remove all your progress in the game so it will end up as though it’s a fresh install. The save game is in: C:\Users\YOURCOMPUTERNAME\AppData\Roaming\IS2012 AppData is a hidden directory so…

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Update for Mac Int Snooker 2012 now live

This fixes the drawing issues on all ‘M’ video cards.

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Lost in-app purchases?

You can download your in-app purchases again for free, simply go through the same process as buying them in the shop, the last pop-up box is an Apple message and will say you can download again for free:

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Int Snooker PC – Radeon Pro crash

Some newer Radeon cards install ‘Radeon Pro’, this is causing International Snooker PC to crash on boot up, simply turn off Radeon Pro before you boot to fix. Once we know more we’ll issue a fix to the code.

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Problems with International Snooker 2012 Mac version

An issue with drawing the table, balls and crowd on all Mac’s that have Nvidea 9400M and ATI Radeon HD 4670. A fix is now live, all Mac’s running ‘M’ video cards may still have a problem with the crowd drawing, this can be fixed in Options->Render Quality, change the crowd setting to ‘lite’.

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